Use this procedure to copy customer data from the upgrade backup device onto the new system.
Before you begin
Mount the extract device that you used for the cvue_extract process.
If you are upgrading a VMware system, download the CMS upgrade ISO file from the Avaya Support website.
Procedure
To begin the copying process, log in to the CMS server with root privileges.
Copy the CMS upgrade ISO file to the CMS server and run the following command to mount the ISO file:
cd /
mount <UpgradeISOPath> /mnt
Tip:
If the mount fails, you can run the following commands:
cd /
unmount /mnt
mount <UpgradeISOPath> /mnt
Run cd /mnt to switch to the mount location.
Run the ./cvue_copy command.
When prompted, specify the extract device type.
Enter the path where the cvue_extract.tar extract file is located.
Ensure that the path is the same as the one used in the cvue_extract process. For example:/CUE_extract_dir.
Review the messages displayed as the copy process progresses.
When the customer files are copied, a message such as the following is displayed:
. . .
. . .
var/spool/cron/
var/yp/
<timestamp>:./cvue_copy: Finished reading admin data from <filepath>cvue_extract.tar
<timestamp>:./cvue_copy: The CUE Copy process is complete
Ensure that the server reboots when the cvue_copy process is completed.
The server should reboot automatically to finish cleaning up configuration changes. If the server powers off instead of rebooting, power it on.
