Deploying a new CMS server

Last Updated : Jun 14, 2024 |

Use one of the following options when upgrading an existing CMS deployment:

  • Software upgrade with an existing VMware server: If you are reusing an older customer-provided or Avaya Solutions Platform 130 Appliance VMware server that supports the new CMS release, redeploy the OVA on the existing server, reconfigure your settings, and then copy and activate customer administration data and other options.

  • Platform upgrade on a new VMware server: If you need to replace existing hardware that is not supported on the new CMS release, deploy a new customer-provided or Avaya Solutions Platform 130 Appliance VMware system, and then copy and activate customer administration data and other options.

Ensure that you perform a backup of the old system if it is not yet done. For information about backing up customer data, see the CMSADM backup procedures in Maintaining and Troubleshooting Avaya Call Management System.

When deploying a new CMS server, turn on IDS, configure an encryption passphrase, set up licensing with a WebLM server, and enable Enhanced Access Security Gateway (EASG). These tasks are described in Deploying Avaya Call Management System.