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Avaya CMS Supervisor Report Designer

Table of Contents

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Notices
Introduction
- Purpose
- Change history
Report Wizard
Using Report Manager
Report Designer basics
Designer reports in the CMS Web Client
Design Mode Basics
The Edit Inputs Menu Option
The Edit Queries Menu Option
The Insert Chart Menu Option
- The Insert | Chart menu option
- Inserting a chart
The Insert Field Menu Option
The Insert Text Menu Option
- The Insert | Text menu option
  - Positioning text
  - Editing text
- Inserting text
The Insert Table Menu Option
- The Insert | Table menu option
  - Positioning a field on a table
  - Editing a table
- Inserting a table
The Format Chart Menu Option
The Format Table Menu Option
The Format Field Menu Option
The Format Text Menu Option
- The Format | Text menu option
  - The Text Format Options window
  - Formatting text
Resources
Phase 1 error messages
Phase 2 historical report error codes
- Format
- List of phase 2 error codes
Phase 3 real-time report error codes
- Format
- List of phase 3 error codes
How CMS stores data
- Table
- Database items
- Row
- Index
How CMS retrieves data
Creating an integrated report
Modifying an integrated report
Creating an expanded AUX reason code report
Glossary

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Avaya CMS Supervisor Report Designer

Report Wizard

Report Wizard

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Last Updated : Sep 09, 2014 |

Contact Center - Performance Solutions

Avaya Call Management System

Using

Supervisor

21.0

Intermediate

This section describes the Report Wizard windows and provides an overview of the steps.

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