Deploying the OVA on a customer-provided VMware server

Last Updated : Nov 15, 2024 |
Prolog information
Note:
Based on the vSphere version, you might observe minor differences in the interface.
Before you begin
Download the OVA from PLDS and deploy the OVA on the VMware server. Note down the folder and file name.
Determine the web browser. VMware recommends using Google Chrome or Mozilla Firefox.
Important:
Customers that deploy an OVA on their own VMware systems can initially choose to start with the minimum memory allocation, minimum memory reservation allocation, and minimum disk space. However, to maintain support from Avaya, Avaya might require you to later increase the memory allocations (to no more than the recommended maximum value) if Avaya finds that problems related to memory usage occur and cause failures on the CMS.
Important:
You must separately license each CMS instance, that is, each installation of OVA. To install multiple instances of CMS, customers or business partners must order a separate CMS license for each instance.
  1. To start the vSphere client software, do one of the following:
    ADDITIONAL INFORMATION:
    • In your web browser, enter https://<hostname>.company.com/vsphere-client/?csp.
    • In your web browser, enter https://<hostname>/ui/#/login.
  2. In the User Name field, enter the vCenter Single Sign On user name that has permissions on vCenter Server.
  3. In the Password field, enter the password.
  4. Click Login.
  5. Optional: If you see a warning message on untrusted SSL certificate, select the appropriate action based on your security policy based on the following security policy:
    • To ignore the security for this login session only, click Ignore.
    • To ignore the security warning for this login session and install the default certificate, select Install this certificate and do not display any security warnings for this server, and click Ignore.
      Select this option only if you do experience any security problem in the default certificate in your environment.
    • To install a signed certificate before proceeding, click Cancel and ensure that the signed certificate is installed on the vCenter Server system before you attempt to connect again.
  6. In the Home navigation pane, click Hosts and Clusters.
  7. In the Host and Clusters tree, select an ESXi host where you want to deploy the OVA.
  8. Select Actions, and then click Deploy OVF Template.
  9. In the Deploy OVF Template window, do the following steps:
    1. Select Local File, and then click Browse.
    2. Browse to the location of the CMS OVA file, select the OVA file, and then click Open.
    3. Click Next.
    4. In the Select a name and folder window, enter the virtual machine name and click Next.
    5. Select the destination compute resource and click Next.
    6. In the Review Details window, verify the details of the OVA file, including the CMS version number, and then click Next.
  10. In the End User License Agreement window, review the license agreement.
  11. In the End User License Agreement window, click Accept and click Next.
  12. From the Select virtual disk format drop-down list, select Thick Provision.
    ADDITIONAL INFORMATION:
    Important:
    Customers that deploy an OVA on their own VMware systems can initially choose to start with the minimum memory allocation, minimum memory reservation allocation, and minimum disk space. However, to maintain support from Avaya, Avaya might require you to later increase the memory allocations (to no more than the recommended maximum value) if Avaya finds that problems related to memory usage occur and cause failures on the CMS.
  13. From the VM Storage Policy drop-down list, select Datastore Default.
  14. From the Datastore table, select Datastore and click Next.
    ADDITIONAL INFORMATION:
    Important:
    The data store type that you select must use the VMFS5 or VMFS6 format.
  15. In the Select networks window, choose a network from the Destination Network drop-down, and then click Next.
  16. In the Ready to Complete window verify the deployment settings and click Finish.
    STEP RESULT:
    The Deploy OVF window closes and installation begins, the Recent Tasks pane displays information for tasks Deploy OVF template and Import OVF package, the Status column shows the percentage complete, and the installation should last 10-20 minutes depending on the processing power of the server.