Configuring a Customer ID

Last Updated : Apr 18, 2019 |
Prolog information
  1. Start the AOM tool by running the following command: /cms/aom/bin/aom_tool
    ADDITIONAL INFORMATION:
    The system displays the following messages:
    Welcome to Avaya CMS Alarm Configuration Main Menu.
    1) Set Alarm ID
    2) Set Customer ID
    3) Configure Alarm Destination
    4) Send a Test Alarm
    q) Quit
    Enter choice (1-4, q):
  2. Enter the number associated with the Customer ID option, and press Enter
    ADDITIONAL INFORMATION:
    The system displays the Customer ID prompt:
    What is the Customer ID (10 digit customer code)? (default:0004558769)
  3. Enter the Customer ID value, and press Enter.
    ADDITIONAL INFORMATION:
    The default Customer ID is normally the last value entered. CMS servers have a pre-defined default value that must be changed if the customer has an Avaya maintenance agreement.
    The system displays the Customer Name prompt:
    What is the Customer Name? (default:Avaya)
  4. Enter the Customer Name, and press Enter.
    ADDITIONAL INFORMATION:
    After you have configured the Customer name, the system displays the following messages, and the tool returns to the command line prompt:
    reset AOM
    [started]
    Done
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