After you add the Communication Manager managed element, System Manager automatically attempts to synchronize with Communication Manager. Use the following procedure if synchronization has not started.
Procedure
Log on to System Manager Web Console.
Click Services > Inventory.
In the navigation pane, click Inventory > Synchronization > Communication System.
Select the Communication Manager server.
Scroll down, and select the Initialize data for selected devices field.
Click Now.
The system displays the status alert icon. The synchronization process might take several minutes to complete.
For the current synchronization status, click Refresh.
When the synchronization is complete, the Sync Status field shows Completed.