Library
Avaya Links
Avaya Support Site
Avaya Learning
Blogs
Videos & Podcasts
Knowledge base
Report Product bugs
English
Deutsch
English
Español (México)
Français
Français (Canada)
Italiano
Magyar
Nederlands
Polski
Português (Brasil)
Română
Русский
עברית
العربية
中文（简体）
中文（繁體）
日本語
한국어
AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Filter
No results found
Search suggestions:
Use fewer tags and filters.
Use different search terms.
Filters
Reset
Apply filter
Login
AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Filter
No results found
Search suggestions:
Use fewer tags and filters.
Use different search terms.
Filters
Reset
Apply filter
Library
Avaya Links
Avaya Support Site
Avaya Learning
Blogs
Videos & Podcasts
Knowledge base
Report Product bugs
English
Deutsch
English
Español (México)
Français
Français (Canada)
Italiano
Magyar
Nederlands
Polski
Português (Brasil)
Română
Русский
עברית
العربية
中文（简体）
中文（繁體）
日本語
한국어
Upgrading Avaya Aura® Communication Manager
Table of Contents
Filter navigation by title
Type to filter navigation items by title
Collapse
Legal
Introduction
Purpose
Unsupported platform
Discontinued support on System Manager SDM
Discontinued support for IP Server Interface (TN2312, commonly known as IPSI)
Prerequisites
Upgrade overview and considerations
Communication Manager upgrades
Supported upgrade paths for Communication Manager
License file for Communication Manager
Installing Communication Manager license file
Enabling centralized licensing
Configuring WebLM server for Communication Manager license
Use of third-party certificates
Planning
Prerequisites
Supported servers
Supported servers for Avaya Aura® applications
Supported hardware for VMware
Supported hardware for ASP Server
Software requirements
Supported ESXi version
Supported ASP Server
Latest software updates and patch information
Upgrade sequence for Avaya components
Optional Upgrade Sequence
Verify the software version of the Survivable Remote Servers
Optional Upgrade Sequence for Avaya components
Software details of Communication Manager
Supported browsers
Supported footprints
Supported footprints of Communication Manager OVA on VMware
Supported footprints of Communication Manager OVA on ASP
Supported footprints of Communication Manager Software-only ISO image for on-premise
Supported footprints of Communication Manager ISO on Infrastructure as a Service
Pre-upgrade tasks
Communication Manager upgrade methods
Key tasks for upgrading Communication Manager to Release 10.3.x using SMI
Migrating from VMware to ASP
Migrating Communication Manager from VMware to ASP
Obtaining existing VMware details
Performing prerequisite tasks to migrate Communication Manager from VMware to ASP
Obtaining Communication Manager input configuration details for migration
Performing XLN backup from Communication Manager CLI
Restoring XLN backup
Upgrading Communication Manager from Release 8.1.3.8, 10.1.x, 10.2.x to 10.3.x on ASP 130 or VMware
Using full backup
Upgrading Communication Manager using full backup
Upgrading Communication Manager from Release 6.x to 10.3.x
Upgrading Communication Manager to Release 10.3.x on Software-only environment
Upgrade path for Software-only environment
Upgrading Communication Manager to Release 10.3.x on Software-only environment using SMI
Post-upgrade tasks
Accessing the Communication Manager server
Accessing the System Management Interface
Saving translations
Resolving alarms
Logging off from all administration applications
Disconnecting from the server
Support for Enhanced Access Security Gateway
Enabling or disabling EASG through the CLI interface
Enabling or disabling EASG through the SMI interface
Viewing the EASG certificate information
EASG product certificate expiration
EASG site certificate
Managing site certificates
Security Service Pack
Avaya Aura® Security Service Packs overview
Adding a user to the avcommonos group
Communication Manager SSP installation
Installing Communication Manager SSP using SMI
Installing Communication Manager SSP using CLI
Resources
Communication Manager documentation
Finding documents on the Avaya Support website
Accessing the port matrix document
Avaya Documentation Center navigation
Training
Viewing Avaya Mentor videos
Support
Using the Avaya InSite Knowledge Base
Communication Manager configuration settings
OS-level logins for Communication Manager
License management
Creating a Privileged Administrator login
Viewing the Privileged Administrator account for Profile 18
Configuring SNMP access for the Communication Manager user
Viewing SNMP configuration details
General configuration settings
Upgrading Avaya Solutions Platform 130 Release 4.0 to 5.x with Avaya Aura® Communication Manager
Upgrading VMware ESXi version
Taking a snapshot of the virtual machine from the vCenter managed host or standalone host
Deleting the virtual machine snapshot from the vCenter managed host or standalone host
Patch Installation or Patch Updates
Applying the Communication Manager patch using SMI
Applying the Communication Manager patch using CLI
Patch uninstallation or Rollback process
Patch uninstallation or Rollback
Upgrade rollback
Deactivating the Communication Manager patch using SMI
Deactivating the Communication Manager patch using CLI
Backup and restore
Changing the hostname
Creating a customized backup
Creating a full backup
Restoring backup
Migration
Migrating Appliance Virtualization Platform deployed on Common Server 1, 2, or 3 with Communication Manager to Avaya Solutions Platform 130 Release 5.x
After successful migration, power on Communication Manager, if not already.Migrating Appliance Virtualization Platform deployed on Avaya Solutions Platform 120 with Communication Manager to Avaya Solutions Platform 130 Release 5.0
Migrate Appliance Virtualization Platform deployed on S8300E with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
Migrating Appliance Virtualization Platform deployed on S8300E with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
Migrating Appliance Virtualization Platform deployed on S8300D with Communication Manager to Avaya Solutions Platform S8300 Release 5.1
Virtual Machine Backup (clone) in ASP
Virtual Machine Backups (clone) as an alternative to snapshots
Cloning a Virtual Machine on ASP
Calculating space for the clone
Validating a Virtual Machine Backup (clone)
Rolling back using the Virtual Machine Backup (clone)
Glossary
Upgrade using CLI
Migration
Update
Home
Upgrading Avaya Aura® Communication Manager
__references__
__references__
Share this page
On LinkedIn
On X
On Email
PDF Export Options
This Topic
Entire Document
Last Updated :
Sep 24, 2026
|
Calling and Messaging
Communication Manager
Upgrading
10.3.x
Table of Contents
Send Feedback
In this article
