IP Office Analog Phone User Guide
Procedure
- Press R (Recall). This puts your current caller on hold. Depending on the make and model of your phone, the key may be marked R (Recall), F (Flash) or H (Hook Flash).
- Dial the number to which you want to transfer the call.
Depending on how your system is configured, you may need to dial a prefix on external numbers. Your system administrator will confirm the prefix required if any.
If you hear busy tone whilst dialing, then the number is barred. Your system administrator can bar certain calls, such as those to premium rate numbers and international calls.
- You can either hang up when the other end starts ringing or wait until the other extension answers.
- If the call is not answered or the extension is busy, press R to return to the held call.
- If the caller wishes to wait until the busy extension is free, the call can be queued to that extension as follows:
To place the caller on hold, press R. To obtain a dial tone, press R again.
To queue the held caller against extension 201, dial *33*201#.
