On-boarding refers to the configuration of an SSL VPN service in order to enable remote management services to customers, such as fault management, monitoring, and administration. You must use the Web Manager client to configure on-boarding.

For full details on how to configure and administer SSL VPN services, refer to Deploying Avaya IP Office™ Platform SSL VPN Services.

The procedure provided below configures IP Office for Avaya support services. Avaya partners can also use an SSL VPN to provide support services.