Enabling and disabling the Keep current CA feature

Last Updated : Jun 27, 2025 |
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You can enable the Keep current Call Appearance (CA) feature to select a priority line after ending an active call. The selected CA remains prioritized after the call ends. The new call is received or initiated on the selected CA. The prioritized line remains highlighted on your phone screen. You can manually switch to another line. If your phone administrator has not set the forced value, you can enable or disable this feature on the phone.
Before you begin
Ensure that your administrator provides access to the Keep current CA feature.
  1. Press Main Menu.
  2. Scroll to Settings and press Select.
  3. Scroll to Phone and press Select.
  4. Scroll to Keep current CA.
  5. Press Toggle to select one of the following options:
    • Default: To set the administrator configured value.
    • Enabled: To enable Keep current CA.
    • Disabled: To disable Keep current CA.
  6. Press Save.