Internet Explorer 11
The limitations of Internet Explorer 11 are:
You must run Internet Explorer 11 on Windows 10 only.
The browser does not support plug-ins and extensions.
The browser cannot handle multiple work cards.
Internet Explorer 11 browser leaks memory. The browser becomes unresponsive after a period of time.
The length of time depends on your hardware and the extent of agent activity.
The browser can cause other websites to freeze and can impact the Avaya Workspaces operations.
Widgets with a large amount of data affect the performance of the browser.
If you select the Enable Protected Mode check box in the browser security settings, the browser does not have a reference to opened screenpops.
When you complete an interaction, the browser neither closes the opened screenpop nor displays the buttons to view and close the screenpop.
The recommendations for Internet Explorer 11 are:
You must log out and restart the browser regularly.
You must manually click to view the Avaya Workspaces welcome screen and screenpop widgets.
These widgets load third-party websites that the administrator configures.
You must manually activate the Customer Journey widget because it uses charts to visualize the data.
You must not have multiple browser tabs open at the same time with Avaya Workspaces.
