Viewing system incidents

Last Updated : Oct 16, 2018 |

About this task

You can view a complete descriptive list of all system incidents that have occurred since the last viewing period by using the Incident screen. The screen displays the last five incidents at any point of time. With this feature, you can view system-wide incidents according to category, such as DoS, Policy, and Scrubbing. When the Incident screen is open, the latest incident information is available, and the operator can scroll through the incidents list. The screen can display up to 15 incidents at one time. Use the following procedure to view current system incidents.

Note:

You can only view the incidents. They cannot be edited or deleted.

Procedure

  1. Log in to the EMS web interface with administrator credentials.
  2. In the navigation pane, click EMS Dashboard.
  3. On the toolbar, click Incidents.

    The EMS server displays the Incidents Viewer page.

    You can view the incidents by clicking the specific incident on the Incidents (past 24 hours) section of the Dashboard screen.

  4. Using the Device and Category fields, choose a search filter to find and display the particular incidents that you want to view.

    The Incident screen display changes to reflect the search criteria when a selection is made.

  5. To ensure that the EMS server displays all required incidents, periodically click Refresh to refresh the display.
  6. Click Clear Filters.

    The EMS server clears the filtering criteria of the Device and Category fields and sets the value of the fields to All.

  7. Click Generate Report and select the start and end date to generate the report.