Use this procedure to verify that System Manager, Session Manager and Branch Session Manager are installed and configured properly and the servers and applications are communicating.
On the home page of the System Manager web console, click Elements Session Manager System Tools Maintenance Tests.
In the Select System Manager or a Session Manager to test field, select the System Manager or the administered Session Manager or Branch Session Manager that you want to test.
Click Execute All Tests.
Verify that all tests display Success.
On the home page of the System Manager web console, click Elements Session Manager System Status Security Module Status.
Verify that the status is Up for the deployed Session Manager or Branch Session Manager.
Verify that the IP address is correct.
Optional: If the status is Down, reset the security module:
Select the appropriate Session Manager or Branch Session Manager from the table.
Click Reset.
ADDITIONAL INFORMATION:
Other:
Session Manager or Branch Session Manager cannot process calls while the security module is restarted.
On the home page of the System Manager web console, click Elements Session Manager Dashboard.
On the Session Manager Dashboard page, verify that the installed software versions of all Session Managers are same.
On the home page of System Manager web console, click Elements Session Manager System Tools Maintenance Tests.
Select the appropriate Session Manager instance that you want to test.
Click Execute All Tests.
Verify that all tests display Success. wrong tag
Check the replication status of the Session Managers:
On the home page of System Manager web console, click Services Replication.
STEP RESULT:
The Synchronization Status must be green and the status must be Synchronized.
Optional: If the status is not Synchronized, select the check box next to Session Managers and click View Replica Nodes to determine which Session Manager is not synchronized with System Manager.
On the home page of the System Manager web console, click Services Events Alarms to verify that there are no active alarms for Session Manager.
Optional: If the System Manager and customer NMS are configured to forward alarms, generate a test alarm to verify forwarding of alarms. See Generating a test alarm.
For Geographic Redundant systems:
On the home page of the System Manager web console, click Services Inventory Managed Elements.
Verify that the managed elements in the Managed by column display the correct value of the managing System Manager.
