Avaya Aura Application Enablement Services overview

Last Updated : Feb 06, 2023 |

Avaya Aura® Application Enablement Services (AE Services) is a software platform that leverages the capabilities of Avaya Aura® Communication Manager. AE Services provides an enhanced set of Application Programming Interfaces (APIs), protocols, web services, and REST APIs that expose the functionality of Avaya Communication solutions to corporate application developers, third-party independent software vendors, and system integrators.

Note:

AE Services supports existing Communication Manager standalone implementations and Avaya Aura® Session Manager configurations with Communication Manager as an Access Server. AE Services does not support Communication Manager as a Feature Server.

AE Services runs on a Linux server and is tightly integrated with Communication Manager and Avaya Contact Center solutions. AE Services provides an open platform for supporting existing applications and serves as a catalyst for creating the next generation of applications and business solutions.

AE Services supports Antivirus and Malware installation on software-only deployment and the following Antivirus and Malware are tested in Avaya labs:

  • McAfee

  • Symantec

  • ClamAV

Note:

ClamAV Antivirus is preinstalled on AE Services server for VMware deployment using OVA.