Change history

Last Updated : Jun 09, 2025 |

The following changes are made to this document since the last issue:

Issue

Date

Summary of changes

6

August 2025

For Release 4.3, added the following section: Updating enhanced call forwarding

For Release 4.3, updated the following section: Changing phone buttons

5

January 2025

For Release 4.1.0.2, added the following section: Resetting the AD user password

4

March 2024

For Release 4.0, updated the following sections:

  • Resetting phone/softphone password

  • Resetting agent password

3

August 2023

For Release 3.8, updated the following sections:

  • Resetting phone/softphone password

  • Changing phone buttons

For Release 3.8, added the following section:

  • Unlocking voicemail account

2

March 2023

For Release 3.7, updated the following sections:

  • Rebranded product name from Avaya OneCloud to Avaya Enterprise Cloud

  • Expanding and collapsing the navigation pane

For Release 3.7, added the following sections:

  • Resetting voicemail web access password

  • Resetting agent password

  • Setting default station

  • Selfcare icons

  • Changing the language for Selfcare

  • Sorting phone buttons list

1

October 2022

Release 2.0 document.