Cluster administration field descriptions

Last Updated : Apr 20, 2023 |

You can access the Cluster Administration page on System Manager by navigating to Elements > Avaya Breeze® > Cluster Administration. The following sections describe the buttons and information fields on the Cluster Administration page.

Button and menu descriptions

Button

Description

New

Adds a new Avaya Breeze® platform cluster.

Edit

Displays or modifies the Avaya Breeze® platform cluster attributes or modifies the cluster profile.

Delete

Deletes the Avaya Breeze® platform cluster. You cannot delete legacy clusters.

Certificate Management  > Install Trust Certificate (All Avaya Breeze® Instances)

Opens the Install Trusted Certificate page, where you can download a trusted certificate to install Avaya Breeze® platform servers in a cluster.

Cluster State > Accept New Service

Allows incoming calls and requests for the cluster that you select.

Cluster State > Deny New Service

Blocks incoming calls and requests for the cluster that you select.

Backup and Restore > Backup

Starts the backup process on the selected cluster.

Backup and Restore > Restore

Starts the restore process.

Backup and Restore > Configure

Configures the backup server location.

Backup and Restore > Job Status

Displays the status of the backup or restore operations.

Backup and Restore > Cancel

Cancels the pending and in-progress jobs.

Backup and Restore > Purge

Purges the completed backups.

Reboot

Reboots all Avaya Breeze® platform nodes in the server cluster simultaneously.

Filter: Enable

Enables filtering of clusters on the basis of the cluster name, IP address, profile, state, alarms, and activity.

Refresh icon

Refreshes the values in the Cluster Administration table.

Cluster information

The following columns are displayed on the Cluster Administration page.

Name

Description

Details

Click Show under this column to view details about the servers in the cluster.

Cluster Name

The unique name of the cluster.

Cluster Group

The group number that you assign to the cluster. You can enter a value from 1 to 10.

This optional field is used only to configure attributes for multiple snap-ins.

Cluster IP

The IP address of the cluster. The Cluster IP value is applicable only for HTTP/HTTPS.

Note:

Do not assign a Cluster IP for a single-node cluster.

Cluster IPv6

The IPv6 address of the cluster. The Cluster IPv6 value is applicable only for HTTP/HTTPS.

Note:

Do not assign a Cluster IPv6 for a single-node cluster.

Cluster FQDN

The unique FQDN that you assign to the cluster.

Cluster Profile

The type of cluster. The options are:

  • Context Store

  • Core Platform

  • Engagement Assistant Speech

  • General Purpose

  • General Purpose Large

  • Work Assignment

  • Customer Engagement

Cluster State

The state of the cluster. The options are:

  • Accepting: The cluster can serve service requests.

  • Denying: The cluster cannot serve services or calls.

Note:

The Cluster State field displays Accepting if any of the reachable nodes in the cluster is in the Accepting state. If all the reachable nodes in the cluster are in Deny New Service mode, the Cluster State field displays Denying.

Alarms

The number of alarms for the cluster. This value is displayed in the following format: <critical + major alarm count>/<minor alarm count>/<warning alarm count>.

Activity

The sum of active calls, HTTP sessions, and other custom-defined sessions of all snap-ins installed on the Avaya Breeze® platform servers in the cluster.

Cluster Database

The High Availability status between the active Avaya Breeze® platform server and the standby Avaya Breeze® platform server in a cluster. This field displays:

  • A green background when the connection between the active and the standby servers is up.

  • A yellow background when the standby server is getting ready to take over if the need arises.

  • A red background when the connection between the active and the standby server is nonfunctional.

  • No background color and Disabled when the cluster database is disabled.

The Cluster Database displays:

  • The number of active components and the disk consumption in the following format: <number of active connections>/<disk consumption>.

  • A series of dashes (- - - -) if the server does not report the disk consumption.

  • Disabled if the cluster database is disabled.

Data Replication

The aggregated data replication status between all Avaya Breeze® platform servers in a cluster and System Manager. The field displays:

  • green checkmark when the replication is successful.

  • red cross when replication for one or more nodes fails.

Service Install Status

The aggregated service installation status of all the Avaya Breeze® platform servers in a cluster. The field displays:

  • green checkmark when all snap-ins are installed.

  • yellow exclamation when the snap-in is either queued for installation or for downloading to Avaya Breeze® platform.

  • red cross when one or more snap-ins have failed to initialize, run, or deploy.

Tests Pass

The aggregated maintenance test result for all Avaya Breeze® platform servers in the cluster. green checkmark indicates that all Avaya Breeze® platform servers in the cluster have passed the maintenance tests.

Data Grid Status

The aggregate status of the data grid in the cluster. The field displays:

  • green checkmark when the data grid status is up.

  • yellow exclamation when the status of one or more servers in the cluster is down.

  • red cross when the data grid status is down.

Overload Status

The overload status of the Avaya Breeze® platform cluster. The field displays:

  • green checkmark when no servers in the cluster are in the overloaded state.

  • red cross when one or more servers are in the overloaded state.

Service URL

The list of cut-through URLs for the services installed on the Avaya Breeze® platform cluster. If you have administered the cluster IP, it is used as the host for the URL. If not, one of the Avaya Breeze® platform server IP addresses is used as the host for the URL.

Server details

On the Cluster Administration page, click Show under Details to view the details of each server in the cluster.

Name

Description

Server Name

The name of the Avaya Breeze® platform server. Click Show for more information about the server status.

Security Module

The status of the security module for the server.

Server Version

The version of the Avaya Breeze® platform server.

Server State

The state of the server:

  • Accepting

  • Denying

Alarms

The number of alarms for the server. This value is displayed in the following format: <critical + major alarm count>/<minor alarm count>/<warning alarm count>.

Activity

The sum of active call, HTTP session, and other custom-defined sessions for all the snap-ins installed on the Avaya Breeze® platform server.

Cluster Database

The state of the server in a High Availability database setup. This field displays:

  • A green background when the active server, standby server, and the idle server are ready.

  • A yellow background when the standby server is preparing.

  • A red background when the active server and the standby server fail.

  • No background when the cluster database is disabled.

Cluster Database Connection

The status of the connection between the active server and the standby server in a high availability database scenario. This field displays:

  • green checkmark when the connection between the active and standby servers is up.

  • yellow exclamation when the standy server is getting ready to take over if the active server goes down.

  • red cross when the connection between the active and standby servers is down.

  • No background when the cluster and database is disabled.

Data Replication

The status of data replication between the Avaya Breeze® platform server and System Manager. This field displays:

  • green checkmark when the replication is successful.

  • red cross when the replication fails.

Service Install Status

The service install status for the Avaya Breeze® platform server. This field displays:

  • green checkmark when all the snap-ins are installed.

  • yellow exclamation when the snap-in downloading to Avaya Breeze® platform is in progress.

  • red cross when one or more snap-ins failed to initialize, run, or deploy.

Tests Pass

The maintenance test result for the Avaya Breeze® platform server.

Data Grid Status

The data grid status of the Avaya Breeze® platform server:

  • Up

  • Down

Overload Status

The overload status of the Avaya Breeze® platform server. This field displays:

  • green checkmark when the server is not overloaded.

  • red cross when the server is in an overloaded state.

Last Reboot Status

The status of the last cluster reboot operation.

Other server indicators

The following indicators provide additional information about the servers in the cluster. Click Show under Server Name to see these indicators.

Indicator

Description

Indicates that the server is one of the lookup servers.

Indicates that the server is the active load balancer.

Indicates that the server is the active load balancer, but it is unable to connect to the standby server.

Indicates that this server is the standby load balancer.

Indicates that the load balancing server is:

  • Transitioning over to the standby server.

  • Experiencing a connection failure.

  • In an error state.

A

Indicates an active cluster database.

S

Indicates a standby cluster database.