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Administering Avaya Breeze® platform
Snap-in deployment checklists
The following are the types of Avaya Breeze® platform snap-ins:
Call-intercept snap-ins
Callable snap-ins
Other types of snap-ins:
Outbound calling snap-ins
HTTP-invoked snap-ins
Collaboration Bus-invoked snap-ins
Callable snap-ins are called directly by users rather than being called on behalf of the user who makes or receives a call.
Licensed snap-ins that are purchased separately from Avaya Breeze® platform might require additional steps to deploy. For more information, see the snap-in documentation.
Note:
The terms snap-in and services used in this document mean the same. The term service is used to mean a snap-in, workflow or task in the Bundles
section.
Call-intercept snap-in deployment checklist
No. |
Task |
Notes |
Link/Reference |
 |
|---|---|---|---|---|
1. |
Install the snap-in license. |
This step applies only to Avaya-developed snap-ins that you purchase separately. Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
2. |
Load the snap-in. |
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
3. |
Configure snap-in attributes. |
— |
||
4. |
Install the snap-in. |
— |
||
5. |
Create a service profile. |
— |
||
6. |
Assign service profile to users. |
Skip this step if the service profile that contains your snap-in is already assigned to the users who want to receive the snap-in. |
||
7. |
Create an application and the application sequence. |
Skip this step if you have an application sequence administered for Avaya Breeze® platform. |
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8. |
Administer implicit sequencing for a user or group of users. |
Skip this step if you have administered implicit sequencing for Avaya Breeze® platform. |
||
9. |
Test the snap-in. |
— |
Callable snap-in deployment checklist
No. |
Task |
Notes |
Link |
|
|---|---|---|---|---|
1. |
Install the snap-in license. |
This step applies only to Avaya-developed snap-ins that you purchase separately. Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
2. |
Load the snap-in. |
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
3. |
Install the snap-in. |
— |
||
4. |
Configure the snap-in attributes. |
— |
||
5. |
Determine the dial string of the callable snap-in. |
— |
— |
|
6. |
Determine the pattern that includes the dial string and optionally includes other callable snap-in dial strings. |
— |
— |
|
7. |
Create the dial pattern that matches with the pattern specified in Step 6. |
— |
||
8. |
Create a routing policy with the Avaya Breeze® platform SIP Entity as the destination. |
— |
||
9. |
Create a service profile or add the snap-in to an existing service profile. |
— |
||
10. |
Create and assign the service profile to an implicit user pattern in Avaya Breeze® platform that exactly matches the dial string determined in Step 5. |
The implicit user pattern:
|
Other types of snap-ins deployment checklist
No. |
Task |
Notes |
Link |
|
|---|---|---|---|---|
1. |
Install the snap-in license. |
This step applies only to Avaya-developed snap-ins that you purchase separately. Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
2. |
Load the snap-in. |
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager. |
||
3. |
Install the snap-in. |
— |
||
4. |
Configure the snap-in attributes. |
— |
||
5. |
Create a service profile or add the snap-in to an existing service profile. |
Skip this step for snap-ins that do not require a service profile. |