Key customer configuration information

Last Updated : Nov 27, 2025 |

You require the following information to install and configure Avaya Breeze® platform. Have this information before you begin the installation.

Network Settings

Field

Information to enter

Notes

IP Address

Enter the server’s IPv4 address.

Management IP address to be assigned to Avaya Breeze® platform.

Short Hostname

Enter the server’s host name.

The hostname must match the one for the server that is being upgraded.

Network Domain

Enter the network domain.

The network domain must match the one for the server that is being upgraded.

Netmask

Enter IPv4 netmask information.

Default gateway

Enter the IP address for the IPv4 gateway.

Default IPv4 gateway for Avaya Breeze® platform management network interface.

IPv6 Address

(Optional) Enter the IPv6 address for the management interface.

Set the IPv6 Address, IPv6 Prefix, and IPv6 Gateway to prepopulate the IPv6 address on the management (eth0) interface.

The IPV4 fields are required even if administering IPv6 addresses.

IPv6 Prefix

(Optional) Enter the IPv6 prefix for the management interface.

The IPv4 Netmask is still required.

IPv6 Gateway

(Optional) Enter the IPv6 gateway for the management interface.

The IPv6 gateway address that can route the IPv6 addresses. The Default gateway IPv4 address is still required.

DNS servers

Enter the primary, secondary, and tertiary DNS server IP address.

You can have up to three DNS servers.

Avaya recommends provisioning at least two DNS servers that are resilient in case of power or network failure.

Cluster IP address

Enter a unique IP address.

This value is required after deployment.

Proxy settings

Field

Information to enter

HTTP Proxy Server

Enter the IP address or FQDN of the HTTP proxy server.

HTTP Proxy Port

Enter the HTTP proxy port.

HTTPS Proxy Server

Enter the IP address or FQDN of the HTTPS proxy server.

HTTPS Proxy Port

Enter the HTTPS proxy port.

HTTP Proxy exclusion list

Enter the HTTPS proxy servers with a delimiter of “|”. For example: *ca.avaya.com|*.us.avaya.com|135.9.95.*

By default, the customer domain will be added to the proxy exclusion list. The proxy exclusion list can be added with the CEnetSetup command or using the OVA properties during deployment. If the destination for the HTTP request matches any address in the exclusion list, the HTTP request will be sent directly to the destination instead of the proxy.

System Time Settings

Field

Information to enter

Notes

Timezone

Select the timezone from this field.

This configuration is mandatory for Avaya Breeze® platform to function. The timezone configured on Avaya Breeze® platform must match the timezone on System Manager.

NTP Servers

Enter the IP address or FQDN of the primary NTP server.

You can have up to three NTP servers.

Enter a value in this field only when the VMware host does not synchronize on its own.

User access

Field

Information to enter

Notes

Enhanced Access Security Gateway (EASG)

Enter one of the following:

  • 1 to enable EASG.

  • 2 to disable EASG.

Avaya recommends that you enable EASG.

By disabling EASG, you are denying Avaya access to the system. This setting is not recommended as it can impact Avaya’s ability to provide support for the product. Unless the customer can manage the product, Avaya Services Logins should not be disabled.

Customer Login Settings

Field

Information to enter

Notes

Login Name

Enter the login ID to use for the customer account (cust).

Login ID and password for customer account you will create during OVA deployment.

Password

Enter the customer account password.

This password will change after first customer login.

Customer Root Password

Enter the customer account root password.

Optional. Available only with SDM upgrades.

Additional user accounts

Record information here that is required to recreate additional user accounts.

Note:

Only one customer account can be created during OVA deployment. These additional accounts may be created post deployment using the custAccounts script.

System Manager Settings

Field

Information to enter

Notes

Primary System Manager IP

Enter the IP address of the primary System Manager that will be used to manage this Avaya Breeze® platform server.

Enrollment Password

Enter the enrollment password that matches the value in System Manager administration.

You must know the enrollment password, and the password must not have expired.

The password is set on System Manager at Services > Security > Certificates > Enrollment Password.

On this page, verify that the Time Remaining value is greater than zero.

If you do not know the password, create a new one.

Footprint values

Consult your Avaya Breeze® platform snap-in reference documents for specific profile and disk sizing requirements for the snap-ins you intend to install. Some snap-ins require higher disk space provisioning than the default of 50 GB. You must make this modification manually in the VM settings.

  • Breeze 3.9 requires an additional 2 GB of memory per profile, as reflected in the table below.

Profile

CPU (cores)

Available Memory (GB)

Disk Storage (GB)

Maximum active SIP application sessions

1

4

8

50GB

29,900 sessions.

2

4

10

3

6

12

44,880 sessions.

4

8

18

50 GB

For Solution Deployment Manager deployments, this increases to 150 GB.

59,840 sessions.

5

12

29

90,000 sessions.

Virtual machine

The Avaya Breeze® platform profile you select has default values, which can be adjusted, for these settings.

Setting

Information to enter

CPU/Memory allocation and reservations

Consult your snap-in reference document for specific sizing requirements.

DataStore location

Select the datastore location to store the virtual machine files.

Host networking assignments

vCenter and ESXi Host

Field

Notes

vCenter Host Name

If the chosen OVA deployment method is without vCenter, the vCenter information is not needed.

vCenter IP Address

vCenter Login

vCenter Password

ESXi Host Name

If the chosen OVA deployment method uses vCenter, the host name is the only field needed from this table.

ESXi IP Address

Host IP address.

ESXi host user name

ESXi host password

SIP entity (security module interface) networking information

You require the following information for administering the Avaya Breeze® platform instance and SIP entity:

Field

Information to enter

Notes

IP address

Enter the IP address of Avaya Breeze® platform SIP entity.

Subnet mask

Enter the subnet mask of Avaya Breeze® platform SIP entity.

Gateway

Enter the gateway of Avaya Breeze® platform SIP entity.