Documentation

Last Updated : Dec 08, 2023 |

See the following related documents at https://support.avaya.com. Many documents are also available at https://documentation.avaya.com.

Overview

Title

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Audience

Avaya Breeze® platform Overview and Specification

Understand the Avaya Breeze® platform, customer requirements, and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Avaya Aura® System Manager Overview and Specification

Understand System Manager customer requirements and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Avaya Aura® Media Server Overview and Specification

Understand Avaya Aura® Media Server customer requirements and design considerations.

Sales engineers

Programmers

System administrators

Services and support personnel

Deploying

Title

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Audience

Deploying Avaya Breeze® platform

Deploy and configure Avaya Breeze® platform. This is the main deployment document for Avaya Breeze® platform. The deployment documents for other environments are listed below.

Implementation engineers

Support personnel

System administrators

Deploying Avaya OneCloud™ CPaaS-enabled Avaya Breeze® platform

Deploy Avaya OneCloud™ CPaaS-enabled Avaya Breeze® platform.

Implementation engineers

Support personnel

System administrators

Quick Start to deploying the HelloWorld Snap-in

Install, configure, and test an Avaya Breeze® platform snap-in service, specifically the HelloWorld call intercept snap-in.

Programmers

System administrators

Planning for Deploying Avaya Aura® applications

Understand deployment options for various Avaya Aura® applications.

Services and support personnel

System administrators

Deploying and Updating Avaya Aura® Media Server Appliance

Deploy and configure Avaya Aura® Media Server when it is installed on customer-provided servers.

System administrators

Services and support personnel

Deploying Avaya Aura® System Manager in Infrastructure as a Service Environment

Deploy and configure Avaya Aura® System Manager in an IaaS environment.

A separate document is also available for deploying System Manager in a virtualized environment.

System administrators

Services and support personnel

Administering

Title

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Audience

Administering Avaya Breeze® platform

Administer Avaya Breeze® platform and snap-ins.

System Administrators

Services and Support personnel

Implementing and Administering Avaya Aura® Media Server

Deploy and configure Avaya Aura® Media Server.

System administrators

Services and support personnel

Administering Avaya Aura® System Manager

Administer Avaya Aura® System Manager.

System Administrators

Services and support personnel

Administering Avaya Aura® Session Manager

Administer Avaya Aura® Session Manager.

System Administrators

Services and support personnel

Administering Avaya Session Border Controller

Administer Avaya SBC.

System Administrators

Services and support personnel

Maintaining and troubleshooting

Title

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Audience

Upgrading Avaya Breeze® platform

Upgrade Avaya Breeze® platform.

Services and support personnel

Maintaining and Troubleshooting Avaya Breeze® platform

Troubleshoot Avaya Breeze® platform.

Services and support personnel

System administrators

Troubleshooting Avaya Aura® System Manager

Troubleshoot System Manager.

Services and support personnel

Troubleshooting Avaya Aura® Session Manager

Troubleshoot Avaya Aura® Session Manager.

Services and support personnel

Programming

The following developer documents are available on Avaya DevConnect .

Title

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Audience

Getting Started with the Avaya Breeze® platform SDK

Deploy and configure the Eclipse IDE, Apache Maven, and the Avaya Breeze® platform SDK.

Programmers

Avaya Breeze® platform Snap-in Development Guide

Understand the key concepts needed to develop the different types of Avaya Breeze® platform snap-ins.

Programmers

Avaya Breeze® platform FAQ and Troubleshooting for Snap-in Developers

Troubleshoot Avaya Breeze® platform snap-in developer issues.

Programmers

Avaya Breeze® platform API Javadocs

Understand API classes and uses.

Programmers