Searching for agents

Last Updated : Aug 15, 2023 |
Prolog information
You can search for an agent using the agent name and station ID.
Before you begin
Ensure that you accessed the supervisor dashboard.
  1. In the Search agents field, to search for an agent, type one of the following:
    ADDITIONAL INFORMATION:
    • Agent name
    • Station ID
    You can use a combination of searching and filtering to locate particular agents.