Backing up and restoring for non-FIPS mode gateways

Last Updated : Mar 17, 2026 |
Prolog information
The standard backup and restore procedure works as expected, provided the configuration master key on the old motherboard matches the new motherboard.
  1. On the old gateway, run the following command to verify the master key:
    ADDITIONAL INFORMATION:
    copy running-config startup-config
    ADDITIONAL INFORMATION:
    If the command prints the warning, the backup from the old motherboard can be restored on the new motherboard without any further action.
    For example:Warning! It is a recommended policy to override default configuration master key 
    with user defined secret - for details see user reference.
    If the command does not print the warning, the user has configured a new master configuration key.
  2. If you do not know the master configuration key, do the following:
    1. Set a new passphrase. Run the following command:
      ADDITIONAL INFORMATION:
      key config-key password-encryption
    2. Save the passphrase. Run the following command:
      ADDITIONAL INFORMATION:
      copy running-confg startup-config
  3. After changing the key, record the new passphrase and perform the backup of the old board.
  4. Insert the new board and enter the default username root and password root to log in.
  5. Change the password and configure EASG.
    ADDITIONAL INFORMATION:
    The following are the options:
    • Enable
    • Disable
  6. If you are restoring from a backup, you can skip the initial gateway configuration and disable DHCP.
    ADDITIONAL INFORMATION:
    For example:--- Gateway Configuration Script ---
    The script will provide you basic gateway connectivity configuration.
    Configuration Script - do you want to continue (Y/N)? n

    Note: The PMI is currently configured with DHCP on VLAN 1
    Do you want to remove it [Y]: y
    If you configured a master configuration key password before the backup, you must set the same configuration password for the new gateway using the following commands:
    • key config-key password-encryption
    • copy running startup-config
  7. To check the software load, run the following command:
    ADDITIONAL INFORMATION:
    show system
    ADDITIONAL INFORMATION:
    After the backup is done, if the software load is older than the one used in the previous motherboard, then:
    • Update the software load manually. You can update the software using an image stored in the USB drive so you do not need to configure the networking parameters.
    • Allow the restore operation update the software load. If you manually add software downloadable files to the backup directories, the restore also updates the firmware of the motherboard and media modules. The motherboard software must be present in the backup folder, and the media module firmware must be present in the MM subfolder.
    ADDITIONAL INFORMATION:
    For example:
    A backup directory that contains a G450v4 software image version 43.28.0.g450-???(super)# dir usbdevice0 g450-backup
       Date                  Type        Size(Bytes)           Filename
      -------               --------     ----------           ----------
    2026-01-15,11:17:48     file              728           audio8122.bin
    2026-01-15,11:17:48     file              865           README.TXT
    2026-01-15,15:09:38     file         16598907           g450v4_sw_43_28_0.bin
    2026-01-15,11:17:46     <DIR>            4096           IPPHONE
    2026-01-15,11:17:48     <DIR>            4096           GWANNC
    2026-01-15,11:17:46     <DIR>            4096           MM
    2026-01-15,11:17:48     <DIR>            4096           TRUST
    2026-01-15,16:18:34     file             2038           startup_config.cfg
  8. Restore the USB backup to the new board. See Restoring a gateway backup.
    ADDITIONAL INFORMATION:
    For example:
    A software update during the restore operation, before the automatic reset.g450-???(super)# show restore status 
    Restore operation in progress.
    Files restored:
    Type                     FileName             Status
    -----------------------------------------------------
    startup-config       startup_config.cfg        OK
    announcement         annc1.wav                 OK
    announcement         annc2.wav                 OK
    swComponent          g450v4_sw_43_28_0.bin     Copying...