Branch Gateway main board modules

Last Updated : Feb 25, 2026 |
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You can add or remove memory modules and VoIP modules in the Branch Gateway main board. To do so, you must pull out the Branch Gateway main board. The Branch Gateway supports hot insertion and removal of the main board without power drop. However, all services are suspended while the Branch Gateway main board is out, and all calls passing through the Branch Gateway are disconnected. Any translation and other data that is in the running configuration but has not been saved to the startup configuration is lost.
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Do not touch any components on the printed circuit board.
Other:
Hold the module only by the edges to avoid damage from static electricity. Do not touch the top or bottom of the circuit board. If possible, wear a wrist strap and use an antistatic bag.
Caution:
The connector pins can be bent or damaged if the module is handled roughly or if you misalign the module before forcing the module into position.
Note:
Consult your project manager before adding or removing memory or VoIP modules in the Branch Gateway.