Backing up and restoring for gateway replacement

Last Updated : Feb 26, 2026 |
Prolog information
Replacing a gateway introduces a new chassis serial number.
  1. Perform a backup and restore gateway.
    ADDITIONAL INFORMATION:
  2. Update the gateway serial number in Communication Manager using the value displayed in the show system command output. Run the following command:
    ADDITIONAL INFORMATION:
    change media-gateway <n>