Identifying the problem when one phone stops working

Last Updated : Jul 21, 2015 |
Prolog information

Proposed Solution

  1. Replace the telephone.
    ADDITIONAL INFORMATION:
    If the new telephone works, the problem is with the telephone itself. If the new telephone does not work, go on to the next step. For more information , see Maintenance Commands for Avaya Aura® Communication Manager, Branch Gateways and Servers