CMS interfaces with the following ACD systems:
Communication Manager Release 7.x
Communication Manager Release 8.x
Communication Manager Release 10.x
Important:
Encryption of call data in transit is available with CMS Release 19.1 and later, and Communication Manager Release 8.1.2 and later.
To use all the features of a particular Communication Manager release, administer the relevant release number in CMS. For more information, see Avaya Call Management System and Communication Manager Connections, Administration, and Troubleshooting.
