CMS supports IPv4 and IPv6 connectivity. You can configure IPv4 or IPv6 connectivity with ACD by using the cmsadm command and the acd_create option. You must consistently use IPv4 or IPv6 addresses.

The CMS Supervisor Web Client and Mobile Client also support IPv4 and IPv6. CMS integrates with the CMS Supervisor PC Client, the Terminal Emulator, and Network Reporting over IPv4 or IPv6. You do not need to perform additional configuration to enable IPv6 capabilities in CMS reporting client applications. IPv6 protocol, name resolution, and connectivity are automatic. The use of IPv6 is transparent to CMS users. All CMS features work the same with IPv6 as they do with IPv4.