CMS Supervisor provides access to CMS reports and administration. It is available through the following interfaces:
Web Client: A browser-based interface installed with the CMS server software. You do not need to install any software on individual PCs.
PC Client: A Windows-based interface that must be installed on each user's PC.
Mobile Client: An iPad application that enables supervisors and operations managers to monitor call center activity while away from their desks.
For more information about CMS Supervisor, see the following documents:
Avaya CMS Supervisor Clients Installation and Getting Started
Administering Avaya Call Management System
Avaya CMS Supervisor Reports
