4

June 2025

Updated New in this release to include features introduced in version 21.0.2.

3

November 2024

Corrected the total trunk capacity for Avaya Aura® Call Center Elite to 30000.

2

November 2024

• Revised and reorganized the overview content and feature descriptions for clarity.

• Updated Capacity and scalability specifications and clarified system-wide and maximum capacity tables.

1

June 2024

• Updated New in this release.

• Revised CMS feature summary with new information.

• Updated interoperability details.

• Edited Supported upgrade scenarios and added release-specific information.

• Removed capacity specifications for hardware-only deployments and performed minor edits in Capacity and scalability specifications.

• Updated Security specifications for clarity.

• Added certificate information under Certificates for secure communication.