Exceptions must be administered individually on each HA server. There are three basic types of exceptions: call-based, interval-based, and CMS execution-based.

Call-based and interval-based exceptions are counted at the Communication Manager system, so the primary and secondary servers are automatically synchronized for these exception types.

CMS execution-based exceptions are counted beginning from the time that CMS is started on each HA server. Therefore, if the CMS start-up time varies between the primary and secondary server, CMS execution-based exception data will vary accordingly between the two servers.

To manually administer exceptions on a CMS server, do the following steps: