Modifying agent trace

Last Updated : Mar 20, 2024 |

Before you begin

For maximum reliability, it is recommended that you initiate all agent traces on both the primary and secondary CMS servers. This will ensure that there is a backup for the Agent Trace information in case one of the servers goes down.

To modify agent trace:

Procedure

  1. Access the Agent Administration: Activate Agent Trace window on the primary CMS server.
  2. Modify the trace on the primary CMS server.
  3. Access the Agent Administration: Activate Agent Trace window on the secondary CMS server.
  4. Modify the trace on the secondary CMS server.