Modifying call work codes

Last Updated : Mar 28, 2024 |

Before you begin

Call work code changes are specific to a CMS server, so any changes made on the primary CMS server must be duplicated on the secondary CMS server.

To update call work code items, do the following:

Procedure

  1. Do the call work code changes you require on the primary CMS server.
  2. Do the call work code changes on the secondary CMS server.