CMS Supervisor

Last Updated : Sep 01, 2025 |
Prolog information
CMS Supervisor provides access to CMS reports and administration. It is available through the following interfaces:
  • Web Client: A browser-based interface installed with the CMS server software. You do not need to install any software on individual PCs.
  • PC Client: A Windows-based interface that must be installed on each user's PC.
  • Mobile Client: An iPad application that enables supervisors and operations managers to monitor call center activity while away from their desks.
For more information about CMS Supervisor, see the following documents:
  • Avaya CMS Supervisor Clients Installation and Getting Started
  • Administering Avaya Call Management System
  • Avaya CMS Supervisor Reports