Avaya Workplace Client is a soft phone application that provides access to Unified Communications (UC) and Over the Top (OTT) services. You can access Avaya Workplace Client on the following platforms:
Based on your feature requirement, you can deploy Avaya Workplace Client in several ways. In the basic deployment type, you can have only voice calling. You can then include additional features such as directory search, contact management, presence, instant messaging, and conferencing.
With Avaya Workplace Client, you can use the following functionalities:
Make point-to-point audio and video calls.
Answer calls, send all calls to voice mail, and forward calls
Extend calls to your mobile phone if EC500 is configured
Log in to your extension and join calls with multiple devices if Multiple Device Access (MDA) is configured.
Listen to your voice mail messages.
View your call history.
Access your Avaya Aura® and local contacts.
Perform an enterprise-wide search using Avaya Aura® Device Services, Client Enablement Services, Avaya Cloud Services, ActiveSync on mobile platforms and Avaya Aura® Device Services, LDAP, or Avaya Cloud Services on desktop platforms.
Manage your presence status and presence status message.
Send instant messages.
Capture photo, audio, and video files, and send generic file attachments in an IM conversation.
Join and host conference calls with moderator controls.
Use point-to-point and conference call control functionality. You can also add participants to a conference.
Share a screen portion, the entire display screen, an application, or a whiteboard while on a conference call on desktop platforms.
View a portion of the screen, the entire display screen, an application, or a whiteboard shared by another conference participant on mobile and desktop platforms.
Note:
Some Avaya Workplace Client features must be configured for your enterprise before you can use them.
