The Avaya servers support the following adjuncts:

• Call Detail Recording (CDR)

• Avaya Aura® Messaging

• Avaya Basic Call Management System (BCMS)

• Avaya Call Management System, which is available in three packages:

  • Avaya Call Center Basic

  • Avaya Call Center Deluxe

  • Avaya Call Center Elite

• Interactive Response

• Call Accounting Systems