REPORTING ADJUNCT RELEASE (determines protocol used by appl link)
CMS (appl mis)
Prolog information
Metadata
Keywords:
Resource Id: Adjunct_CMS_Release_field:3690
Use this field to specify the release of the(CMS) reporting adjunct. Management Information System (MIS) is a communication-interface link that connectsto.
Valid entry
Usage
Release 12 connects tothrough the mis1 link.
Release 12 is incompatible with.
Release 13 connects tothrough the mis1 link.
Release 13 is incompatible with.
Release 13.1 connects tothrough the mis1 link.
Release 13.1 and later is compatible with.
Release 14.1 connects tothrough the mis1 link.
Release 15 and 16 connects tothrough the mis1 link.
Release 16.x and 17 connects tothrough the mis1 link.
Release 19.1 or higher connects tothrough the TLS link.
blank
does not connect to. This is the default value.
In the case of twoadjuncts, oneadjunct connects tothrough the mis1 link and the otheradjunct connects tothrough the mis2 link.
For more information about CMS (appl mis), see Administering Avaya Aura® Call Center Elite.
IQ (appl ccr)
Prolog information
Metadata
Keywords:
Expert Agent Selection (EAS) and Universal Call ID (UCID) must be enabled before a connection can be established with Avaya IQ.
Valid Entry
Usage
4.0
5.0
5.1
The release ofconnected to the ccr1 link, and to the ccr2 link for a second.
