Using pre-recorded auto-attendant prompts

Last Updated : Sep 01, 2023 |
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You can convert pre-recorded audio files for use as auto-attendant prompts.
  • It can take up to 5 minutes before the system begins using a newly uploaded file.
  • If a system administrator records a new prompt from their phone, the pre-recorded file is deleted.
  • You can also use pre-recorded files for user mailboxes. See Using pre-recorded auto-attendant prompts.
The source WAV file must have the following properties:
  • 8KHz Mono
  • 16-bit PCM Uncompressed
Related links
Auto attendant configuration
Converting pre-recorded filesTransferring Recordings to Embedded VoicemailConfiguring an Auto Attendant to use a greeting file