Using pre-recorded names, greetings and announcements

Last Updated : Sep 01, 2023 |

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You can convert pre-recorded audio files for use as mailbox names, greetings and announcements.

It can take up to 5 minutes before the system begins using a newly uploaded file.
In all cases, if the user records a new name, greeting or announcement from their phone, the pre-recorded file is deleted.
You can also use pre-recorded files for auto-attendant prompts. See Using pre-recorded names, greetings and announcements.

The source WAV file must have the following properties:

Unlike greetings recorded through the embedded voicemail interface, you cannot loop pre-recorded greetings.

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