Default short codes

Last Updated : Jul 25, 2022 |
The following default system short codes can be used with embedded voicemail.
Feature / Code
Description
Voicemail Collect
*17
Users can access the mailbox associated with their extension.
Voicemail On / Voicemail Off
*18/*19
Switches the diverting of callers to the user's mailbox on or off.
Voicemail Ringback On / Voicemail Ringback Off
*48/*49
Switches new message ringback to the user on or off.
Record Message
The Record Message feature is used to record announcements that are used when callers to a user or hunt group are queued.
*91N
To record an Announcement 1 for user or group extension N.
*92N
To record an Announcement 2 for user or group extension N.
Auto Attendant
The Auto Attendant feature is used to record various auto-attendant prompts. In the default short codes, XX is replaced with the auto-attendant number when dialing.
*81XX
Play and record the auto-attendant's morning greeting.
*82XX
Play and record the auto-attendant's afternoon greeting.
*83XX
Play and record the auto-attendant's evening greeting.
*84XX
Play and record the auto-attendant's menu actions prompt.
*800XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 0 key.
*801XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 1 key.
*802XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 2 key.
*803XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 3 key.
*804XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 4 key.
*805XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 5 key.
*806XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 6 key.
*807XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 7 key.
*808XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 8 key.
*809XX
Play and record the auto-attendant's prompt for a park and page action assigned to the 9 key.
*850XX
Play and record the auto-attendant's prompt for a park and page action assigned to the * key.
*851XX
Play and record the auto-attendant's prompt for a park and page action assigned to the # key.