CTI licenses

Last Updated : May 05, 2026 |
Prolog information
The IP Office uses CTI licenses to allow third-party applications to connect to the IP Office API interfaces. For example: TAPI, DevLink, and MTCTI.
For IP Office networks, the number of CTI licenses must match the number of IP Office systems in the network as follows:
  • Single IP Office system: 1 CTI license.
  • Up to 5 IP Office systems: 2 CTI licenses.
  • Up to 20 IP Office systems: 3 CTI licenses.
  • More than 20 IP Office systems: 4 CTI licenses.
For SCN networks, each IP500 V2 requires a single license and MTCTI connection.
Licenses for non-IP Office Select systems
Order code
License
Description
382689
IPO R10+ CTI LIC
+1 CTI license.
383070
IPO R10+ CTI TRL LIC
Trial license for CTI Link Pro.
Licenses for IP Office Select systems
Order code
License
Description
307320
IPO-SL R10+ CTI LIC
+1 CTI connection.
307321
IPO-SL R10+ CTI TRL LIC
Trial license for CTI Link Pro - Select.
383665
IPO-SL R10+ CTI UPLT LIC
Uplift 1 Server Edition CTI license.
383668
IPO-SL R10+ TAPI WAV 1 UPLT LIC
Uplift 1 Server Edition TAPI WAV license.
  • R10+ licenses can be used with R10.0 and higher systems. Other licenses are R12.0 specific licenses.