Enabling Avaya Cloud Services profile synchronization

Last Updated : Oct 23, 2024 |
You need to configure Avaya Cloud Services with the file path to the 46xxsettings.txt of each IP Office that is acting as a SIP registrar for Avaya Workplace Client users.
  • Using this process, you can configure the IP Office to automatically send it SIP Registrar FQDN and Profile Name settings to Avaya Cloud Services.
  • Avaya Cloud Services use the values to write a profile for the IP Office that includes the profile name and a URL for the 46xxsettings.txt file.
Adding that information, allows Avaya Workplace Client users to register their client using their Unique Identity email address.
  • The user enters their email address when prompted by Avaya Workplace Client.
  • Avaya Workplace Client connects to Avaya Cloud Services which matches the email address to the customer domain and to a user.
  • If there are multiple IP Office profiles, the user selects from the list of available profile names.
  • Avaya Cloud Services provides Avaya Workplace Client with the file path for the settings file for the matching IP Office.
Prolog information
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Before you begin
  1. Log in to IP Office using IP Office Web Manager to edit the configuration settings. Using IP Office Web Manager provides access to additional controls to ease configuration.
  2. Select System SettingsSystem.
    ADDITIONAL INFORMATION:
    • If configuring servers in a multi-site network, click on the Menu icon next to the required server.
  3. Select Avaya Cloud Services.
  4. Set the Enable Settings file URL sync value to one of the following values. Settings file synchronization writes the IP Office profile name and SIP Registrar FQDN details into the Avaya Cloud Services app profile.
    ADDITIONAL INFORMATION:
    • Enable for current IP Office node - Automatically write profile details for just this IP Office system.
    • Enable for all IP Office nodes - Automatically write profile details for all IP Office systems in the network.
  5. Click Update.
Related links
Configuring Avaya Cloud Services synchronization