Requirements for Avaya Workplace Client and Avaya Cloud Services

Last Updated : Oct 23, 2024 |
Avaya Cloud Services endpoints use the following types of traffic:
TLS traffic is used for both HTTPS and WSS. Any TLS-inspection should support these protocols or have an exception for the listed hosts.
TCP and HTTP tunneling are not supported for Audio and Video.
The following hosts and protocols should be unrestricted for all Avaya Cloud Services features to work as intended. Whitelisting based on IP address is not recommended since they can change dynamically. In addition, HTTP headers such as Authorization should be left intact.
Hosts
Ports
Protocol
Description
*.avayacloud.com
80, 443
HTTPS, WSS
Messages
*.esna.com
80, 443
HTTPS
Mobile authentication
ASN of 15169
5228, 5229, 5230
TCP
Push notification
accounts.google.com
80, 443
HTTPS
SSO
login.microsoftonline.com
80, 443
HTTPS
SSO
login.salesforce.com
80, 443
HTTPS
SSO
*.avaya.com
80, 443
HTTPS
SSO