Parking and unparking a call

Last Updated : Nov 15, 2016 |

About this task

Use this procedure to park the active call and answer the call from another extension.

This feature is only available in the Avaya Aura® environment.

Your system administrator must activate the feature for your extension.

In the IP Office environment, this feature is supported using short code dialing. Contact your system administrator for the list of short codes.

Procedure

  1. While on an active call, press Main menu > Features.
  2. Use the Down Arrow key to go to the Call Park screen.
  3. Press Select or OK.

    The phone parks the call.

  4. To answer a parked call, press Main menu > Features.
  5. Use the Down Arrow key to go to the Call Unpark screen.
  6. Press Select or OK.
  7. Enter the extension from which the call was parked.
  8. Press OK.

    The phone unparks the call.