Setting up automatic call back

Last Updated : Apr 06, 2020 |

About this task

When an extension is busy, use this procedure to receive a call back automatically after the extension is free.

In the IP Office environment, this feature is supported using short code dialing. Contact your system administrator for the list of short codes.

Before you begin

Your system administrator must activate the feature for your extension.

Procedure

  1. During an outgoing call to far end, when the line is busy, press Main menu > Features.
  2. Use the Down Arrow key to go to the Auto Callback screen.
  3. Press Select or OK to activate Auto Callback.

    When you end the callback call, the system deactivates the feature automatically.