Emergency call

Last Updated : Sep 26, 2022 |

Emergency calling is used to connect to a preset emergency services number. The emergency service number is configured by the administrator.

You can make an emergency call from the following screens:

  • Login screen

  • Phone screen

  • Lock screen

In the IP Office environment, you can make an emergency call only when you are logged in to your phone.

If your system administrator configures emergency calling for your phone, the Phone screen displays the Emerg soft key.

Otherwise, the Recents soft key replaces the Emerg soft key.

Using the Emerg soft key, you can dial only the number that is given the highest priority by the system administrator. Alternatively, you can dial the emergency numbers by using the dial pad in the following cases:

  • The Emerg soft key is unavailable.

  • The Emerg soft key is available, but you want to dial an emergency number that is not set by the system administrator.

In the IP Office environment, the Emerg soft key is unavailable. You must dial the emergency number by using the dial pad.

For more information on IP Office, see IP Office documents in https://support.avaya.com/.