Adding a person on hold to a conference call

Last Updated : Jun 25, 2020 |

About this task

Use this task to add a person that you have put on hold to a conference call.

Procedure

  1. During an active call, press Hold.
  2. Do one of the following:

    • To make a new call, press NewCall and dial the extension of the second person.

    • To answer an incoming call, press Answer.

    • To toggle between the calls, press Swap.

  3. When the second person answers the call, press the Conf > Merge softkey.

    The person on hold is added to the conference call.