Using Avaya J189 SIP IP Phone in Avaya Aura®

Physical layout of a J189 IP Phone

Last Updated : Mar 12, 2025 |

Prolog information

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J189

No.	Name	Description
1	Beacon LED	Provides visual alerts for the following: Incoming call Voice mail
2	Phone display	Displays two areas: Top Bar: It is always visible, and displays communication status, time and date, and device status. Application area displays the following: Application header: It displays the context specific application title, and one or more subtitles. Depending on the appearance type and the call state, the header displays details of the call. Application content area: It displays menus, lists, pop-up windows, images, and other application content. Softkey labels area: It displays labels with information about the state of the soft key button.
3	Line keys	Used to select the corresponding line or feature. Each line key has a combination of red and green LEDs that provide call or feature specific visual alert. Note: The default action depends on the application and the context.
4	Soft keys	Used to select the corresponding label of context-specific actions. With the Help soft key, you can view a short description of the features available on your phone.
5	Navigation cluster	Used to navigate on the phone screen. Up and Down arrow keys: To scroll up and down. Right and Left arrow keys: To move cursor in the text input field, and to toggle values in the selection fields. OK button: To select the action assigned to the first soft key.
7	Voicemail	Used to dial the configured voice mail number to receive a voice message.
8	Line keys	Used to select the corresponding line or feature. Each line key has a combination of red and green LEDs that provide call or feature specific visual alert. Note: The default action depends on the application and the context.
9	Secondary display	Provides quick access to line appearances, features, and phone menus.
10	Volume	(+): To increase the volume. (-): To decrease the volume.
11	Left, Right keys	Used to change the page of the Secondary Display screen.
12	Mute	Used to mute and unmute the outgoing audio.
16	Hard Release key	Used to terminate an active call or an active call appearance.
17	Handset	Used to receive and make calls.
18	Headset	Used to turn on headset, and also to toggle your call from the speaker or handset to headset.
19	Speaker	Used to turn on the speaker, and also to toggle your call from the headset or handset to speaker.

Application keys provide direct access to the corresponding applications:

No.	Application keys	Description
6	Phone key	Displays the Phone screen.
13	Main Menu	Displays the list of options, such as Features, Applications, Settings, Network Information, Administration, and About.
14	Contacts	Displays the entries in your Contact list.
15	Recents	Displays the list of all calls.

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