Microphone is muted.

Missed call on your phone. You can see the Missed Call icon in the Recents application.

Missed call reason on your phone. You can see the additional context for the missed call.

Incoming call indicates you answered this call. You can see the Incoming Call icon in the Recents application.

Outgoing call indicates you made this call. You can see the Outgoing Call icon in the Recents application.

The Bridged Call icon indicates the line is used for a call on another phone.

Incoming call is alerting.

Outgoing call indicates you made this call.

Call is active.

Call is on hold.

Call is on hold during a conference or transfer call setup.

Conference is active.

Conference is on hold.

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Team icon indicating the team member is available.

Team icon indicating the team member is busy on a call and unavailable.

Team icon indicating the team member is not on a call, but is forwarding incoming calls.

Team icon indicating the team member is busy on a call and is forwarding incoming calls.

Indicates that the phone is not connected to the call server and operates in Failover mode. Some features might not be available or work incorrectly.

If the appearance line displays this icon, it indicates that the phone encountered a failure and preserved the media session until the user hangs up.

This icon can also indicate that the phone is connected to the call server but the features are not available.

The EC500 feature is on.

The Do not disturb feature is on.

The Send All Calls feature is on.

The Send NN feature is on.

The Call forward feature is on.

Indicates that the call uses a wideband codec for excellent voice quality.

Indicates a low network performance or local network issues that might result in lower call quality.

The Limit Number of Concurrent Calls (LNCC) feature is on.

Indicates that the SLA Mon™ agent took control of the phone.

Indicates that the call is recorded for SLA Mon™.

Indicates that the audio of this call is secure.

Indicates that the audio alert for incoming calls is off.

Indicates the Bluetooth feature is on.

Indicates that you missed a call. The number in the icon indicates the number of missed calls. In the example icon, the agent missed 9 calls.

Indicates that you missed a call. The plus sign (+) in the icon indicates that the number of missed calls is more than 9.

Autodialing feature.

Toll call.

Toll-free call.

Caller ID validation passed.

Caller ID validation failed

Unknown caller ID validation.