About the Avaya Aura® MS appliance

Last Updated : Mar 25, 2025 |
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The Avaya Aura® MS appliance is a software appliance that combines the Avaya Aura® MS software and an optimized Linux® operating system in a single and integrated package.
Avaya appliances are closed systems maintained by Avaya. Avaya manages all software and software updates on appliances. Avaya does not support appliances that have non-Avaya software or software updates installed.
A deployed Avaya Aura® MS appliance includes the following:
  • Avaya Aura® MS software
  • Avaya Aura® MS Element Manager (EM)
  • Security-hardened Linux® operating system
  • Customer administrative account
  • Pre-configured AVAYA support accounts
There are two types of Avaya Aura® MS appliances:
  • Virtual appliances: Avaya Aura® MS appliances in VMware® or KVM on RedHat® virtualized environments.
  • Physical appliances: Avaya Aura® MS appliances on Avaya Common Servers.
Note:
This document contains the procedures for all types of Avaya Aura® MS appliances. Ensure that you use the procedures that are appropriate for your appliance type.
Important:
Avaya also provides a non-appliance, software-only, application version of Avaya Aura® Media Server which is installed on servers that you provide. For non-appliance installations, see Installing and Updating Avaya Aura® Media Server Application on Customer Supplied Hardware and OS.