You can use EASGManage to enable EASG which grants Avaya support access to the craft and sroot system accounts. EASG remains enabled until you disable it. You can use EASGManage to disable EASG and remove Avaya support access to the craft and sroot system accounts. EASG remains disabled until you enable it.
Before you begin
Register the Media Server with Avaya Global Registration Tool (GRT) to provide remote connectivity.
Log in to a Linux® shell by using the customer account.
ADDITIONAL INFORMATION:
The customer account is created during the deployment procedure.
Type the following command to enable EASG:
ADDITIONAL INFORMATION: [cust@host ~]$ EASGManage --enableEASG By enabling Avaya Services Logins you are granting Avaya access to your system. This is required to maximize the performance and value of your Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner.
The product must be registered using the Avaya Global Registration Tool (GRT, see https://grt.avaya.com) to be eligible for Avaya remote connectivity. Please see the Avaya support site (https://support.avaya.com/ registration) for additional information for registering products and establishing remote access and alarming.
Do you want to continue [yes/no]? yes
EASG Access is enabled. Performed by user ID: 'cust', on Oct 18 2016 - 14:02
To disable EASG type the following command:
ADDITIONAL INFORMATION: [cust@host ~]$ EASGManage --disableEASG By disabling Avaya Services Logins you are denying Avaya access to your system. This is not recommended, as it can impact Avaya's ability to provide support for the product. Unless the customer is well versed in managing the product themselves, Avaya Services Logins should not be disabled.
Do you want to continue [yes/no]? yes
EASG Access is disabled. Performed by user ID: 'cust', on Oct 18 2016 - 14:01
