New Avaya Aura® MS appliances are shipped with the appliance software installed. The Avaya Aura® MS appliance software is reinstalled only to support field replacement procedures, for example, disk replacement.
Important:
All data is lost when you reinstall Avaya Aura® MS appliance.
Perform the following procedure to format the system disk and reinstall Avaya Aura® MS appliance.
Before you begin
Obtain the Avaya Aura® MS physical appliance software installation DVD.
The power to the server must be On to open the disc tray.
To reinstall using 10.1.0 SP2 or later, ensure that the system BIOS Boot Mode is set to UEFI.
Open the system disc tray, insert the Avaya Aura® MS appliance installation disc, and close the disc tray.
Restart the server by using one of the following methods:
Press Control+Alt+Delete on your keyboard, and select Restart.
Type reboot in a Linux® shell.
Press the power button to turn the server off and then press the power button again to turn it back on.
Press the reset button until the server restarts.
ADDITIONAL INFORMATION:
The system restarts from the installation disc. After several minutes, the system displays the Avaya Aura® Media Server welcome screen.
Tip:
The welcome screen displays the appliance build number, a list of detected network interfaces, and a list of attached storage devices with their sizes. Review this information for accuracy to verify whether these characteristics are as expected.
Press Y to proceed with the installation.
ADDITIONAL INFORMATION:
The system installs the operating system, ejects the disc tray, and automatically reboots. The system automatically installs Avaya Aura® MS after the reboot. After several minutes, the system displays the installation result.
Note:
When you type N in response to the confirmation prompt, then the installation is cancelled and the server is automatically turned off. The installation can be restarted later.
Press Enter to turn off the server.
ADDITIONAL INFORMATION:
The system turns off and is ready to be configured the next time that the server is turned on.
Note:
The next time the server is turned on, the system confirms that a configuration must be performed. If N is provided as the response, then the server is immediately turned off. This procedure is useful for verifying that the system successfully starts. Use the Y response only when the system is ready to be configured.
